Privacy Policy

Last updated: 8 June 2026

Welcome to MindStore.in.

MindStore.in is a digital product store operated as a unit of AltCorp. This Privacy Policy explains how we collect, use, store, protect, share, and handle your personal information when you visit our website, create an account, place an order, make a payment, download a product, contact support, or use any part of MindStore.in.

By using MindStore.in, you agree to the collection and use of your information as described in this Privacy Policy.

1. Contact Information

For privacy questions, support, order help, download issues, feedback, or data-related requests, you may contact us at:

Admin Email: admin@mindstore.in
Support Email: support@mindstore.in
Feedback Email: feedback@mindstore.in
WhatsApp: +91 9202203896

WhatsApp support is for text messages only. Please do not call.

For order help, download issues, and customer support, please contact us at support@mindstore.in.

For privacy, legal, or data-related requests, please contact us at admin@mindstore.in.

For suggestions, complaints, product feedback, or general feedback, please contact us at feedback@mindstore.in.

2. Information We Collect

We may collect personal information that you provide directly to us when you use MindStore.in.

This may include:

  • Full name
  • Email address
  • Phone number
  • WhatsApp number, if provided
  • Billing address
  • GST details, if provided by you
  • Account username and password
  • Order details
  • Payment status
  • Product download details
  • Support messages
  • Contact form messages
  • Feedback messages
  • Any other information you choose to provide

We may also automatically collect certain technical information when you visit the website, such as:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on the website
  • Referral source
  • Cookies and similar tracking data
  • Approximate location based on IP address
  • Website usage and analytics data

3. Information We Do Not Store

MindStore.in does not directly store your full card number, UPI PIN, banking password, net banking password, CVV, or other sensitive payment credentials.

Payments are processed through third-party payment gateways or payment service providers. Your payment information is handled by those payment providers according to their own terms, privacy policies, and security systems.

We may receive limited payment-related information such as payment status, transaction ID, order ID, payment method type, or confirmation details.

4. How We Use Your Information

We collect and use your information for legitimate business, legal, operational, security, and customer support purposes.

We may use your information to:

  • Process your order
  • Deliver your digital product
  • Send download links
  • Send order confirmation emails
  • Create and manage your account
  • Provide customer support
  • Verify payment status
  • Resolve download issues
  • Resend product access where needed
  • Maintain order records
  • Issue invoices or tax documents where applicable
  • Improve website performance
  • Improve products and customer experience
  • Respond to feedback or complaints
  • Prevent fraud, abuse, or unauthorized access
  • Protect the security of the website
  • Comply with legal, tax, accounting, and regulatory requirements
  • Send service-related messages about your order or account

We may also use your email address to send updates, offers, or product-related communication if permitted by law or if you have given consent. You may opt out of marketing communication where such option is available.

5. Legal Basis and Consent

By using MindStore.in, placing an order, creating an account, contacting us, or providing your information, you give consent for us to collect and use your personal information for the purposes described in this Privacy Policy.

We process your information where it is needed to:

  • Complete your purchase
  • Deliver your digital product
  • Provide customer support
  • Maintain business records
  • Comply with law
  • Prevent fraud and abuse
  • Improve our services
  • Protect our legal rights

Where required by applicable law, we will seek your consent before collecting or using personal data for specific purposes.

You may withdraw consent for non-essential communication where applicable. However, withdrawal of consent may affect our ability to provide some services, such as account access, order support, product delivery, invoice access, or download recovery.

6. Digital Product Delivery

When you buy a digital product from MindStore.in, we use your order information and email address to provide access to the purchased product.

After successful payment, your product is made available for immediate download on the website.

A backup download link may also be sent to the email address provided during checkout.

If you do not receive the download link, or if there is a technical issue, contact us at:

Support Email: support@mindstore.in
WhatsApp: +91 9202203896

We may ask for order details, payment proof, email address, phone number, or other information to verify your purchase and help you access your product.

7. Cookies and Tracking Technologies

MindStore.in may use cookies and similar technologies to operate the website and improve user experience.

Cookies may be used to:

  • Keep items in your cart
  • Remember login sessions
  • Support checkout functionality
  • Improve website speed and performance
  • Understand how visitors use the website
  • Prevent fraud and abuse
  • Support analytics and advertising tools

You can choose to disable cookies in your browser settings. However, some parts of the website, cart, checkout, account login, or download access may not work properly without cookies.

8. Analytics and Advertising Tools

MindStore.in may use third-party analytics, marketing, or advertising tools to understand website traffic, improve the store, measure ad performance, and show relevant content or offers.

These tools may collect information such as IP address, device details, browser details, pages visited, referral source, and actions taken on the website.

Examples may include tools used for:

  • Website analytics
  • Conversion tracking
  • Advertising performance
  • Retargeting
  • Email communication
  • Security monitoring

These third-party tools may use cookies, pixels, scripts, or similar technologies according to their own privacy policies.

9. Sharing of Information

We do not sell your personal information.

We may share your information only when needed for business, legal, operational, payment, support, advertising, analytics, or security purposes.

Your information may be shared with:

  • Payment gateways
  • Hosting providers
  • Email service providers
  • Website plugins and software tools
  • Analytics providers
  • Advertising platforms
  • Security tools
  • Tax, accounting, or legal advisors
  • Government authorities where required by law
  • Service providers who help operate MindStore.in

We share only the information reasonably necessary for the relevant purpose.

10. Payment Gateways and Third-Party Services

Payments on MindStore.in are processed by third-party payment gateways or payment service providers.

When you make a payment, you may be redirected to or processed through a third-party payment system.

We are not responsible for the privacy practices, security systems, errors, downtime, failed payments, delayed confirmations, or policies of third-party payment providers.

Please review the privacy policy and terms of the relevant payment provider before completing payment.

11. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, alteration, disclosure, or destruction.

Security measures may include:

  • Website security tools
  • Secure hosting systems
  • Limited access to customer data
  • Password-protected admin access
  • Payment processing through third-party gateways
  • Regular website maintenance
  • Monitoring for suspicious activity

However, no website, server, internet transmission, email system, or digital storage method is 100% secure.

By using MindStore.in, you understand and accept that we cannot guarantee absolute security of your information.

12. Data Retention

We may retain your personal information for as long as needed to:

  • Process orders
  • Provide product access
  • Offer customer support
  • Maintain account records
  • Keep invoice and tax records
  • Prevent fraud and misuse
  • Resolve disputes
  • Comply with legal and regulatory requirements
  • Enforce our Terms and Conditions

Order, payment, tax, and invoice-related records may be retained for the period required under applicable law.

Support messages, feedback messages, and communication records may be retained for business, quality improvement, and dispute-resolution purposes.

13. Your Rights

Subject to applicable law, you may have rights regarding your personal information.

These may include the right to:

  • Ask what personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Withdraw consent where applicable
  • Raise a grievance about how your data is handled
  • Ask for support regarding your account or order information

To make a privacy-related request, contact us at:

Admin Email: admin@mindstore.in

We may ask you to verify your identity before processing your request.

Some information may not be deleted if we are required to keep it for legal, tax, accounting, fraud prevention, dispute resolution, security, or legitimate business purposes.

14. Account Information

If you create an account on MindStore.in, you are responsible for keeping your login details safe.

Please do not share your account password or download access with others.

We are not responsible for unauthorized access caused by weak passwords, shared login details, compromised devices, public computers, or user negligence.

If you believe your account has been misused, contact us immediately at:

Support Email: support@mindstore.in

15. Children’s Privacy

MindStore.in is not intended for children below the age of 18.

We do not knowingly collect personal information from children.

If you are under 18, you should use this website only with the involvement and consent of a parent or legal guardian.

If we learn that we have collected personal information from a child without proper consent, we may take steps to delete such information where required.

16. Marketing Communication

We may send you product updates, offers, or promotional messages if you have purchased from us, contacted us, signed up, or otherwise provided consent where required.

You can request to stop receiving promotional emails by contacting us at:

Support Email: support@mindstore.in

Even if you opt out of promotional messages, we may still send important service-related messages, such as order confirmations, download links, account updates, support replies, policy updates, and legal notices.

17. Public Sharing and User Content

If MindStore.in allows reviews, comments, testimonials, ratings, feedback, or other public submissions, any information you post publicly may be visible to other users.

Please do not post private, sensitive, financial, medical, personal, or confidential information in public areas of the website.

We may remove content that is abusive, illegal, misleading, spammy, offensive, harmful, or inappropriate.

By submitting reviews, testimonials, ratings, or feedback, you give MindStore.in permission to display, use, edit for clarity, or publish such content for website, marketing, trust-building, and promotional purposes, unless restricted by applicable law.

18. External Links

MindStore.in may contain links to third-party websites, tools, resources, or services.

We are not responsible for the privacy policies, content, actions, or security practices of third-party websites.

If you click an external link, you should review that website’s own Privacy Policy and Terms.

19. Data Transfer and Storage

Your information may be stored or processed on servers, tools, plugins, or third-party services located in India or outside India, depending on the service providers used to operate the website.

By using MindStore.in, you consent to such storage and processing where needed for website operation, order delivery, payment processing, analytics, advertising, support, security, and legal compliance.

We take reasonable steps to work with service providers that follow appropriate data handling and security practices.

20. Fraud Prevention and Legal Compliance

We may use and disclose information when necessary to:

  • Detect fraud
  • Prevent unauthorized transactions
  • Protect our website
  • Protect our customers
  • Enforce our Terms and Conditions
  • Respond to legal requests
  • Comply with applicable law
  • Cooperate with government, law enforcement, tax, or regulatory authorities
  • Defend legal claims

21. No Sale of Personal Data

MindStore.in does not sell your personal data to third parties.

We may use trusted service providers to operate the website, process payments, deliver emails, analyze traffic, advertise products, provide customer support, improve services, or protect the website, but this is not considered a sale of personal data.

22. Changes to This Privacy Policy

MindStore.in may update this Privacy Policy at any time.

When we update it, we will change the “Last updated” date at the top of this page.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.

We recommend checking this page from time to time for the latest version.

23. Grievance and Support Contact

For privacy concerns, data requests, legal questions, or grievance-related matters, contact:

Admin Email: admin@mindstore.in

For support, order help, product access, or download issues, contact:

Support Email: support@mindstore.in
WhatsApp: +91 9202203896

For suggestions, complaints, product feedback, or general feedback, contact:

Feedback Email: feedback@mindstore.in

WhatsApp support is for text messages only. Please do not call.

We will try to respond to genuine requests within a reasonable time.